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Important Glenco Update: Increased Measures to keep you and us safe!

HYGIENE
Once onsite, technicians will politely ask to wash their hands before starting their work and at the conclusion of the job before leaving.

CLEANING
Increased cleaning frequency of all our sites, equipment and vehicles.

PPE
Additional items for staff, including hand sanitiser, disinfectant wipes, tissues, disposable gloves and masks.

DISINFECTING
Technicians will disinfect all surfaces touched (where possible) at the conclusion of every job.

TEAM ENGAGEMENT
Technicians have been asked not to share tools or drink bottles and no high-fives, handshaking or close contact.

SCREENING
Increased screening measures with customers before  jobs are booked  to understand whether the customer is in isolation or a high-risk group.

LIMITED INTERACTION
Limited face-to-face interactions between team members, clients and suppliers to help reduce the risk.

TRAINING
Regular training and guidance provided to all staff on how to maintain hygiene and reduce infection risk.

VENTILATION
Whilst works are being conducted in your home, office or site, we encourage windows and doors to be left open to allow for good ventilation.

SOCIAL DISTANCING
Technicians will politely remind the client of the 1.5 m rule and will comply during works being conducted.

ISOLATION PROTOCOLS
Any staff member who shows any flu-signs or related symptoms, are being request to seek medical advice immediately.

ELECTRONIC PAYMENT
To minimise the risk of transfer, we prefer electronic payment options to avoid cash handling.

COMMUNICATION
Alerts via email and sms are being sent to every client before a technician arrives onsite to ensure it is a safe work environment.

To enquire or book a job please contact our service team on 02 9700 9996 or email service@glenco.com.au.

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