Glenco's Terms & Conditions
Glenco has a lifetime labour warranty on our work. Manufacturer’s warranty applies to any materials used.
Generic Terms and Conditions for Promotional flyers
- Any money discounted is not applicable to Glenco’s dispatch fee
- Any money off is applied to the price including GST and noted on the Glenco invoice
- Flyer or promotion must be shown to the technician at the time of service and given to that technician.
- One per customer
- All promotions subject to expiry date. If no expiry noted, offer expires 6 months from being received.
- Promotions cannot be used in conjunction with any other offer.
30th Birthday LED downlight promotion:
Offer expires October 31st 2018. Offer applies when a minimum of 4 LED downlights are installed in under 1 hour. Promotional price does not apply to less than 4 lights. 90mm LED downlights with white or silver rim finish only supplied (offer not available for any other style of light). Materials included are LED downlight and plug base only (no other materials included and if any required these may be at an additional cost). Offer applies to straight replacement of existing 90mm downlight with no additional cutting required. We assume existing wiring is in appropriate condition and complies with all relevant electrical standards. If dimming required, lights on offer are only compatible with Clipsal Universal or LED compatible dimmers. Supply and installation of dimmers not included. On rare occasions existing electronic equipment can cause flickering. Any works necessary to rectify this rare issue are excluded. Not available in conjunction with any other offer. All lights must be accessible from a standard 6 foot ladder and not require furniture relocation. Scaffolding and other access equipment not included in this offer. Cannot be applied to work already carried out, booked in, quoted or invoiced. Excludes patching and painting. Work to be carried out Monday to Friday, 7am to 3pm. Apprentice not included if required. Offer not available for supply only. Offer can only be used when Glenco carry out the installation of the LED downlights. Installation must occur on a single visit and additional charges may apply if more than one visit is required. Full payment required onsite upon completion of job. Does not include parking fees and assumes parking within close proximity of site. A 1.5% surcharge is incurred for payment via Visa or Mastercard. A 3% surcharge is incurred for payment via Amex.
Premium Air Conditioning Service Offer:
Offer expires 30th June 2018. $199 is for 1 split air conditioning system for which a premium service can be carried out in under 1 hour by 1 tradesperson. $159 for any additional air conditioning systems covers up to 45 minutes per system. No liability is accepted for any faults present but not discovered. Covers material cost for single use of coil cleaner and a single use of dry nitrogen. No other materials included and if required, will be at an additional cost. Covers the cost of 1 tradesperson onsite. No liability is accepted for any faults present but not discovered. Does not include parking fees and assumes parking within close proximity of site. Servicing of all units must occur on a single visit. An additional $70.00 will be charged per ducted system. Location of outdoor units must be easily accessible to the discretion of the tradesperson. Any additional systems must be located at the same site. Does not apply to any work already quoted, invoiced, carried out, or booked in. Does not cover breakdowns or repairs. System must be in working order prior to site visit. Work to be carried out Monday to Friday, 7am to 3pm. Full payment required onsite upon completion of job if customer is not a Glenco account customer. A 1.5% surcharge is incurred for payment via Visa or Mastercard. A 3% surcharge is incurred for payment via Amex.
Fan Promotion Terms and Conditions:
Not available in conjunction with any other offer. Work to be carried out by one technician, Monday to Friday, 7am to 3:30pm. Extra technician may incur additional charge. Price is including GST. No patching or painting is included. This offer is to replace an existing fan with the new fan/light/remote. The above pricing is based on the assumption that the installation(s) complies with this scenario and adequate fixings, wiring and earthing is in place, and that no timber is required.
If replacing an existing light location with the new fan/light/remote then the cost is $365 inc GST for the basic model fan and $455 inc GST for the premium model fan. If the installation falls outside any of the site conditions mentioned above then the job will be priced separate to the promotional costs.
If a wall switch is requested we have made no allowances for running cable for this, and it will be at an additional cost which will be advised after site assessment. If installation requires remote only use (no isolation switch) warranty may be voided. 1 year warranty on basic model fan. 3 year warranty on premium model fan. Offer expires 31st March 2019 unless extended. Installation must occur on a single visit and additional charges and call out fees may apply if more than one visit is required. Full payment required onsite upon completion of job. Does not include parking fees and assumes parking within close proximity of site. A 1.5% surcharge is incurred for payment via Visa or Mastercard. A 3% surcharge is incurred for payment via Amex.